Resident Services

Welcome to resident services – where you will find everything you need as a current or future Minto Apartments resident!
As a valued resident, we pride ourselves in providing you with a comfortable and enjoyable experience throughout your time with us and we want you to have quick access to everything you need.

Resident Portal Login

For any technical assistance, please each out to us at TBD@mintoappartments.com


*Excludes ERA and East Hills Crossing condo rental.
Make online payments

Seamlessly pay your rent online, review payment history, and set-up automatic recurring payments.

Submit maintenance requests

Effortlessly submit maintenance requests to ensure it’s submitted to the correct point of contact, the first time.

Stay connected

Receive updates on what’s happening in your rental community and important things you need to know.

Find out more with our resident handbook

At Minto Apartments, we want to ensure you have the information and tools necessary to settle in and to feel comfortable in your new home so we've prepared a convenient, resident handbook that contains everything you need to know.

This handy guide will provide you with contact information, guidelines and procedures, helpful tips and more!

Learn More

Find answers to frequently asked questions

My email address changed – what do I do

Simply log into your account and update your email on your profile.The next time you log in, you’ll be able to use your newly updated email address

Can I add a bank account that isn’t in my name?

Yes! As long as you have all the required information, you can link whatever bank account you wish to your resident portal.

See More

Contact our resident services team

To submit a service request, log on to your resident portal
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