More Progression: Empowering Employees to Reach Their Full Potential
We recently sat down with Yin Trinh, our Director of Learning & Organizational Development, who shared some of the exciting new offerings we’ve implemented over the past year.
Tell us about your role. How long have you been with Minto and what are you responsible for?
I joined Minto almost four years ago, as Director of Learning and Organizational Development.
In a nutshell, my team drives the design and rollout of corporate programs, e-learning courses, and strategies that support the company’s learning goals. We also help identify training and development needs across different teams and operating groups. From leadership development at all levels to employee engagement initiatives, we work closely with our HR partners to deliver on key priorities throughout the year.
Why is Learning & Development a priority at Minto?
Our People Strategy is at the heart of everything we do, and L&D plays a big part in bringing it to life. We’re focused on helping employees build the skills, knowledge, and confidence they need to thrive, both in their roles and as individuals. At the end of the day, growth fuels self-awareness, resilience, adaptability, and a sense of purpose – all key ingredients in a strong, successful organization.
We’re continuing to move these programs forward with intention, knowing that real shifts in mindset and culture don’t happen overnight. We’ve learned that simple, consistent tools and opportunities are what truly help build lasting, meaningful skills
How do you think our approach to L&D is different/unique?
Our approach is all about meeting people where they’re at. It takes care, patience, and understanding – not a one-size-fits-all model.
Whether it’s on-site construction, property personnel like housekeepers and superintendents, corporate office or hybrid employees, we know each group has unique learning needs. We take the time to tailor our programs with that in mind, so even the most straightforward offerings are inclusive and relevant.
What are the core program streams, technology, etc. your team delivers?
For all employees, new courses include:
- The Accountability Blueprint – Cultivating personal accountability and trust.
- The Communication Edge – Mastering impactful communication.
- The Power of Perspective – Building optimism and resilience.
For people leaders, we've added:
- Leading the Way – Creating a culture of accountability.
- Can We Talk? – Navigating tough conversations with confidence and compassion.
- Leading Change – Guiding teams through transformation.
New employees, including students, are welcomed with our Minto Orientation, while new leaders take part in Leadership Essential – a program designed to set key skills needed to lead the Minto way!
Our Mentorship @ Minto program is also helping employees grow their careers by creating cross-functional connections and shared learning opportunities.
On the functional learning side, we design team-building sessions that align with each team’s goals, using tools like team assessments to spark honest conversations around strengths, opportunities, and team effectiveness. We continually collaborate across departments to refresh learning – like the recent revamp of our Health & Safety Orientation videos – to keep essential training relevant and impactful.
What is Mentorship @ Minto and why did you add this program?
Mentorship @ Minto helps build meaningful connections across the company. I’m a big believer in this type of program, which I wrote about in “Mentorship is Empowerment”. These relationships help people grow their networks, boost confidence, share knowledge, and develop leadership skills.
How has the feedback been thus far?
The feedback has been phenomenal, and one way we’re capturing that is by sharing stories from mentor-mentee pairs. Here’s what one of them had to say:
Mentor: “It’s strengthened my ability to listen, reflect, and coach, which are skills that are key to everyday leadership and always worth developing. More than anything, it’s genuinely rewarding to see someone grow and know you were able to contribute to that.”
Any other programs you’re excited to roll out in the next year?
Earlier this year, we launched ElevateHer, an initiative introduced alongside International Women’s Day to empower women across our organization. It offers resources, peer-led podcasts, and access to external conferences, all designed to nurture leadership growth, confidence, and connection at every level.
If you were asked to describe Minto in a single word – what would it be?
I personally connect with the word progression. It captures what we hope to deliver to every Minto employee.
Interested in learning more about life at Minto? Visit our Careers page, or browse our current job opportunities here.